Multi-Vendor Maintenance Services

Well-maintained equipment will work better for longer, and we are committed to ensuring that assets can be operated effectively for as long as possible and at the same time minimising whole-life costs.

Althea is the UK and Ireland’s leading independent multi-vendor maintenance service provider. We provide ISO13485-certificated maintenance and servicing delivered by our in-house team of OEM-qualified engineers who are trained to service all major equipment brands. With over 30 field-based engineers employed in the UK and Ireland, we directly deliver maintenance services on over 700 diagnostic imaging assets from 8am to 8pm Monday to Sunday as standard.

All engineers are supported by a network of Centres of Excellence across Europe and the USA including one in Berkshire.

Our ISO13485-certificated multi-vendor approach to maintenance means you’ll experience an exceptional level of service from our passionate, OEM-trained engineers who are subject to rigorous ongoing professional development. In addition to optimising equipment uptime our engineers can extend the working life of critical diagnostic imaging equipment even if support has been withdrawn by the original equipment manufacturer. With limited capital resources our in-house team can guarantee your equipment performs safely and effectively beyond its recommended lifecycle.

Althea’s team of field-based engineers and modality leads are supported by the UK & Ireland’s largest stock of on-shore diagnostic imaging spare parts. Our stock of pre-tested OEM spare parts, stored in our Centre of Excellence in Berkshire, have been carefully selected based on historical fault data to speed up the maintenance and repair process.

Our UK Centre of Excellence, one of four within the Althea Group, includes three ramped-up MR systems and a cross-section of imaging equipment for spare parts testing and ongoing engineer training and validation. The live MR systems also allows our unique MR coil repair facility to test coils before and after minor/cosmetic faults have been repaired. Cracked casing and bent connectors/pins can now be repaired at a fraction of the cost.

Diagnostic imaging equipment covered by our multi-vendor maintenance team includes:

  • CT
  • MR
  • SPECT & CT
  • PET/CT
  • Cardiac cath lab
  • Vascular
  • Mammography
  • Fluoroscopy including static systems and mobiles
  • Ultrasounds and ultrasound probes
  • Digital and analogue X-ray including static and mobiles

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