Biomed Maintenance

Our independent biomedical equipment specialists provide a professional maintenance service and impartial advice that is based on customers’ needs and optimising patient outcomes.  All customers are provided with bespoke key performance indicators to offer assurance that the maintenance service you expect is being delivered safely and effectively.


ALTHEA offers maintenance services and training opportunities for hospital technicians and clinical users across all biomed modalities.

We employ 140 biomedical technology specialists and support staff in the UK & Ireland delivering planned preventative and reactive maintenance on over 130,000 devices across hospital facilities; supported by a loan fleet of 1,000 biomedical devices.

Our ISO13485- and ISO9001-certified maintenance services are flexible and can be tailored to your needs, from overall planned maintenance through to full management of your medical devices.

We manage in excess of 130,000 ‘in-service’ medical devices using a maintenance management system to gather asset maintenance history, produce management reports and allow for multi-year replacement planning.

Our biomedical engineering team offers nationwide cover with more than 90 site- or field-based engineers.

We can help reduce costs and improve quality of biomedical equipment through total cost of ownership analysis, control and delivery.

A service tailored to your needs, we offer maintenance and management support packages that are flexible towards customers’ requirements:

  • Health and safety

  • Anaesthesia

  • Theatre and surgical equipment

  • Physiological monitoring

  • Therapeutic devices

Other areas of support include:

  • CQC evidence

  • Multi-year replacement planning

  • Procurement advice

  • Clinical training / training system management

  • Policy development

Clinical Engineer Training

We offer bespoke technical training solutions to clinical engineers, either from our training facility based in Southend-On-Sea (Essex) or at your hospital, depending on your needs.

The training department delivers in-house training mapped to the Qualifications and Credit Framework.  All courses are accredited by third parties for quality assurance and allow for CPD points.

We can provide training in the following topics:

  • Health and safety
  • Anaesthesia
  • Theatre and surgical equipment
  • Physiological monitoring
  • Therapeutic devices

Other courses are available on request include:

  • A route to obtain a Level 3 Certificate in Medical Technologies accredited by the Open College Network West Midlands Region
  • Familiarisation training on a wide variety of medical device families, utilising original equipment manufacturer documentation
  • Refresher training, enabling a reduction in skill fade and the ability to formally assess clinical theory and skill of individuals
  • Continuing Professional Development accredited technical courses

For more information on our accredited courses please click here.

Clinical Staff User Training

We offer specialist user training support to your clinical staff on a wide range of medical devices, and will manage the information in a bespoke training database.

Our team is able to deliver training to clinical staff on the essential safety and operational features of your critical and other equipment so that staff are competent to use devices under their control, and can demonstrate their competency when required to their department manager or to external inspectors.

Our database is capable of importing equipment information from your inventory management systems and staff information from your ESR database to provide an accurate reflection of your capability.  Through the database we are able to monitor overall and department training needs and provide comprehensive reports to ensure that your staff comply with MDR requirements.

For information and guidance regarding Biomed maintenance and training please contact 0844 809 4778.