Our ISO13485-certified multi-vendor maintenance service is designed to improve equipment performance and optimise costs.  Whether a whole portfolio or individual assets we offer expert technical support across all diagnostic imaging, endoscopic and biomed equipment.

Service Overview

We offer industry-leading maintenance and repair services across all healthcare assets in Radiology, Cardiology, Endoscopy and Biomed – from individual assets to whole-portfolios.

Key features of our ISO13485- and ISO9001-accredited service includes:

  • Multi-vendor maintenance on diagnostic imaging equipment including MR, CT, cath lab, mammography, nuclear medicine, x-ray, fluoroscopy and ultrasound
  • Olympus endoscope, camera stack, and associated equipment maintenance including free of charge loan equipment
  • Managed maintenance service across diagnostic imaging modalities
  • On- or off-site biomedical engineering services
  • Whole-hospital integrated healthcare technology management

Benefits include:

  • Equipment uptime in excess of 99% meaning up to three additional days of usability per asset compared to standard manufacturer uptimes
  • Four second average pick-up time at the Customer Care Centre
  • One hour engineer response times
  • Single point-of-contact so clinical staff can maintain focus on patient care
  • Real-time, web-portal access to your inventories and their repair status





How to buy our services

We feature on a number of UK NHS Frameworks, including NHS Supply Chain, having been appointed onto each after a rigorous OJEU procurement process.  Where services are below the OJEU threshold e.g. individual maintenance contracts these can be procured directly from us.


Althea hosts Italian interns at Peterborough City Hospital

As well as learning more about how a UK hospital system works, they have also been able to use and test a variety of machines...

Spotlight on Althea’s MR training

Training is a huge part of Althea’s culture. Whether it’s being trained as a new starter or developing skills for a different role...

Althea and Samsung Collaborate to Benefit X-ray Services in Leicester

"The installation of our second Samsung room went very smoothly and we have seen huge benefits to our patients from the transition..."