Centres of excellence

Althea’s network of diagnostic imaging centres of excellence are located in the USA, the UK, Italy and Poland. These are a key part of our ability to test and repair, stock replacements and spare parts, refurbish and provide professional training for high-end equipment.

Workshops and labs

The support of our 17 specialised workshops and laboratories – located in Italy, France, Germany, the Netherlands, India, and in Essex, UK – are the hubs of our repair and maintenance activities. This ensures the perfect functionality of surgical instruments, rigid and flexible endoscopy equipment, ultrasound probes and homecare devices.

9

dedicated repair workshops for endoscopy and ultrasound probes including in Southend-On-Sea, Essex

  • fully equipped for maintenance and repair
  • >21,600 endoscopes repaired in 2017 (rigid and flexible)

3

specialised labs for surgical instruments management in Italy and France

  • quality-certificated and fully-equipped laboratories
  • >180,000 maintenance activities in 2017

5

specialised labs for the maintenance of tele-healthcare and home care devices in Italy

  • centralised technical laboratories and stocks for customization and optimisation of the home care devices
  • 7 contact centres, of which 2 operational sites H24
  • over 38,000 technical activities at home per year
  • 7 million calls managed per year