Working At Althea
As the UK’s number one multi-vendor medical equipment service provider we continue to expand and recruit highly-skilled, best-in-class individuals to help us provide exceptional service to our healthcare customers.
We have a multi-disciplinary team with backgrounds in both the NHS and private healthcare. Whatever position you join us in, we are committed to offering all staff learning and development opportunities.
We operate a graduate training scheme and welcome CVs from determined and capable people who have just finished university or college.
We are an equal opportunities employer and positively encourages applications from suitably-qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, or marital, pregnancy or maternity status.
If you would like more information or to apply for any of these roles, please send your CV and a covering letter to uk.info@althea-group.com.
Staff Spotlight
Robert Tanner, Field Service Engineer
Rob started his career with us in 2011 as a Service Centre Administrator logging equipment faults from customers and proactively ensuring the expedient repair of medical equipment at managed service customer sites. In 2013 he became an Operations Co-ordinator directly dispatching in-house multi-vendor field service engineers and guaranteeing the prompt dispatch of spare parts from our UK facility.
This change in role was part of Rob’s personal development plan and ambition to become a Field Service Engineer. ALTHEA paid for the appropriate courses and allowed Rob the necessary time to go back to college. In 2015, Rob successfully received his BTEC in Electrical Engineering to become a Trainee Field Service Engineer and is currently in the last year of his HNC in Electrical Engineering whilst receiving OEM-certified and in-house training at ALTHEA’s Centre Of Excellence in Reading (Berkshire).
“The time I spent talking directly to customers made me understand how important our maintenance services were in supporting patient outcomes – going the extra mile to make sure equipment was repaired and back in service as soon as possible. ALTHEA continues to support my career aspirations and has Centres Of Excellence across Europe where I can hone my skills across multiple vendors and modalities. In the UK we have three live MR scanners which allow me to supplement my college courses with continuous training. I simply wouldn’t get the same opportunities anywhere else.”
Current Vacancies
MRI Engineer: South
We are seeking an experienced Field Engineer to expand our MRI Team in the UK. This role will provide the right candidate with a unique opportunity to develop your MRI skills further by working on the latest industry leading MRI systems, and associated technology.
PET/CT Engineer: South
We are seeking an experienced PET/CT Engineer to expand our Engineering Team in the UK. This role will provide the right candidate with a unique opportunity to develop your PET/CT skills further by working on the latest industry leading systems, and associated technology.
Medical Engineer: Peterborough
Carry out repairs and planned preventative maintenance on equipment. Carry out acceptance testing of new and loan equipment. Condemn and decommission equipment. Keep full and accurate records of all work carried out. Provide support to clinical users of set-up and operation of equipment. Any other relevant duty that assists in the smooth operation of the Medical Electronics Department.
Junior Biomedical Field Service Engineer: Northamptonshire
Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs). Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Perform scheduled preventative maintenance (PM) on patient monitoring medical equipment for ECG, SATS monitor and thermometers. Complete associated admin needed to close repairs and PMs.
Junior Biomedical Engineer: Harlow
Purpose of the role
Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs) within specified hospital location. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.
UHL Assistant Service Manager: Leicester
This role is to train/develop as a Service Manager and assist current Operational staff with their responsibility for the management of Althea’s service delivery for the UHL MES account. The key objectives are to ensure that all service and maintenance activities are delivered safely, and carried out in line with industry standards and contractual obligations, to provide high standards of contract management including representing Althea on all contractual and operational site issues.
Biomedical Engineering Team Leader: Stanmore
To induct, develop and support a team of Biomed Engineers to ensure customer satisfaction and to exceed contract KPIs. To supervise the workload of the team, allocating team members to optimize productivity. To perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer’s guidelines. To travel to various sites as required to perform Corrective and Preventive Maintenance
Biomedical Field Service Engineer: South
Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs). Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Perform scheduled preventative maintenance (PM) on patient monitoring medical equipment for ECG, SATS monitor and thermometers. Complete associated admin needed to close repairs and PMs.
Biomedical Field Service Engineer: Northamptonshire
Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs). Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Perform scheduled preventative maintenance (PM) on patient monitoring medical equipment for ECG, SATS monitor and thermometers. Complete associated admin needed to close repairs and PMs.
Electromed Engineer: Southend-on-Sea
Provision of daily on-site repair, preventative maintenance and asset management of medical devices for specified hospital contracts. To work with and support the Endoscopy Manager in achieving contract KPI’s. Complete all associated administrative work in completing repairs and preventative maintenance as outlined in Althea procedures. Support customers when ever needed to ensure minimal disruption to the operation of all Electro-med contracts. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.
Minor Repair Technician: Southend-on-Sea
Assessment, Partial disassembly, repair, and function testing of a range of products to the required quality standards (encompassing air/fluid blockage removal – angulation/ variable stiffness mechanism adjustment – switch button & wire replacement). Contribute towards customer`s asset uptime by carrying out stage(s) of the repair process within required time limits to achieve consistently high quality whilst maintaining the required level of productivity. Reading, understanding and adherence to standard operating procedures, repair manuals, method sheets and other documented processes or regulations.
Regional Sales Manager: North
Overall responsibility for the development and successful closure of sales opportunities and within the defined territory or customer group, leading the sales and bidding processes. Lead the development and reporting of sales pipeline with a defined territory or customer group. Regularly report on the progress opportunities. Evaluate, understand and represent the customer requirements and deliver solutions at the sales and tender stages that optimise Althea’s commercial position (collaborating with Modality Leads, the Bid Managers and operations team as appropriate).
Sales Account Manager: North
Lead the development and reporting of growth opportunities for a defined group of existing customers, including variations, renewals and extensions to managed service [MES]s, maintenance, integrated consumables management service, and equipment sales and rentals contracts. Evaluate, understand and represent the customer requirements and deliver solutions that optimise Althea’s commercial position (collaborating with Modality Leads, the Bid Managers, Service Account Manager and operations team as appropriate). Lead on the development of proposals for cross selling of services, contract extensions and renewals.
Sales Account Manager: East Anglia & South-East
Lead the development and reporting of growth opportunities for a defined group of existing customers, including variations, renewals and extensions to managed service [MES]s, maintenance, integrated consumables management service, and equipment sales and rentals contracts. Evaluate, understand and represent the customer requirements and deliver solutions that optimise Althea’s commercial position (collaborating with Modality Leads, the Bid Managers, Service Account Manager and operations team as appropriate). Lead on the development of proposals for cross selling of services, contract extensions and renewals.
CMS Business Manager: Theale
Althea’s Consumables Managed Services (CMS) business line is growing rapidly, focussed primarily on consumables and stock management within cardiology it now also encompasses interventional radiology and is set to move into endoscopy. Responsible for delivery of Consumables Managed Services (CMS) to NHS clients, ensuring a high quality and responsive service to key stakeholders. Key stakeholders include cardiac consultants, finance and procurement. Clinical engagement to optimise and manage selection of cardiology and other consumables. Supplier management and close liaison with Althea’s CMS procurement lead to maximise procurement gains whilst meeting clinical requirements.
Project Support Officer: Southend-on-Sea
To support Bid Managers in the development of for all OJEU procurement bids, Framework mini-competition quotes, and pre-tender sales proposals as well as live contract variations and extensions/renewals. To support Bid Managers in the production of technical, commercial, legal and operational content for bids and quotes. To support the Sales Operations Manager in the tracking of all business development activities including, but not limited to: procurement website communications, business development board, CRM updates/reports, as well as deadline tracking.
