Working At Althea
As the UK’s number one multi-vendor medical equipment service provider we continue to expand and recruit highly-skilled, best-in-class individuals to help us provide exceptional service to our healthcare customers.
We have a multi-disciplinary team with backgrounds in both the NHS and private healthcare. Whatever position you join us in, we are committed to offering all staff learning and development opportunities.
We operate a graduate training scheme and welcome CVs from determined and capable people who have just finished university or college.
We are an equal opportunities employer and positively encourages applications from suitably-qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, or marital, pregnancy or maternity status.
If you would like more information or to apply for any of these roles, please send your CV and a covering letter to uk.info@althea-group.com.
Staff Spotlight
Robert Tanner, Field Service Engineer
Rob started his career with us in 2011 as a Service Centre Administrator logging equipment faults from customers and proactively ensuring the expedient repair of medical equipment at managed service customer sites. In 2013 he became an Operations Co-ordinator directly dispatching in-house multi-vendor field service engineers and guaranteeing the prompt dispatch of spare parts from our UK facility.
This change in role was part of Rob’s personal development plan and ambition to become a Field Service Engineer. ALTHEA paid for the appropriate courses and allowed Rob the necessary time to go back to college. In 2015, Rob successfully received his BTEC in Electrical Engineering to become a Trainee Field Service Engineer and is currently in the last year of his HNC in Electrical Engineering whilst receiving OEM-certified and in-house training at ALTHEA’s Centre Of Excellence in Reading (Berkshire).
“The time I spent talking directly to customers made me understand how important our maintenance services were in supporting patient outcomes – going the extra mile to make sure equipment was repaired and back in service as soon as possible. ALTHEA continues to support my career aspirations and has Centres Of Excellence across Europe where I can hone my skills across multiple vendors and modalities. In the UK we have three live MR scanners which allow me to supplement my college courses with continuous training. I simply wouldn’t get the same opportunities anywhere else.”
Current Vacancies
Medical Engineer: Peterborough
Carry out repairs and planned preventative maintenance on equipment. Carry out acceptance testing of new and loan equipment. Condemn and decommission equipment. Keep full and accurate records of all work carried out. Provide support to clinical users of set-up and operation of equipment. Any other relevant duty that assists in the smooth operation of the Medical Electronics Department.
Junior Biomedical Field Service Engineer: Northamptonshire
Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs). Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Perform scheduled preventative maintenance (PM) on patient monitoring medical equipment for ECG, SATS monitor and thermometers. Complete associated admin needed to close repairs and PMs.
Biomedical Field Service Engineer: Northamptonshire
Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs). Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Perform scheduled preventative maintenance (PM) on patient monitoring medical equipment for ECG, SATS monitor and thermometers. Complete associated admin needed to close repairs and PMs.
Regional Sales Manager: North
Overall responsibility for the development and successful closure of sales opportunities and within the defined territory or customer group, leading the sales and bidding processes. Lead the development and reporting of sales pipeline with a defined territory or customer group. Regularly report on the progress opportunities. Evaluate, understand and represent the customer requirements and deliver solutions at the sales and tender stages that optimise Althea’s commercial position (collaborating with Modality Leads, the Bid Managers and operations team as appropriate).
Sales Account Manager: North
Lead the development and reporting of growth opportunities for a defined group of existing customers, including variations, renewals and extensions to managed service [MES]s, maintenance, integrated consumables management service, and equipment sales and rentals contracts. Evaluate, understand and represent the customer requirements and deliver solutions that optimise Althea’s commercial position (collaborating with Modality Leads, the Bid Managers, Service Account Manager and operations team as appropriate). Lead on the development of proposals for cross selling of services, contract extensions and renewals.
Service Procurement Manager: Reading
Lead UKI procurement of external service contracts and service parts for diagnostic imaging, biomedical and endoscopy equipment. Work with Capital Procurement Category Manager to ensure through-life ownership costs guide all procurement decisions. Deploy good decision process and techniques to optimise profit and value and balance the risk from our external spend. Work closely with stakeholders to ensure procurement from alternative suppliers is profitable, resilient and safe.
Equipment Library Co-ordinator: London
Provide professional administrative support to the Hospital, Site Manager, Team Leader and Engineers by ensuring that spare parts and other consumables are available on site enabling preventative maintenance and equipment servicing to be undertaken in line with KPIs through streamlining administrative operations, inspection and decontamination of equipment and creating and monitoring reports and producing correspondence and documentation to a high professional standard. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.
Biomedical Engineer: London
Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs) within specified hospital location. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.
Capital Category Manager: Reading
Managing the capital tender process to procure all equipment for the Group’s MES schemes, Biomed and Endoscopy contracts. Work closely with Implementation and Technology to support supplier management during the equipment selection stage. Work closely with the New Business team to support company bids and supplier selection. Assist the Head of Procurement to negotiate pricing and terms, with special focus on through-life support costs and Supplier Management.
