As the UK’s number one multi-vendor medical equipment service provider we continue to expand and recruit highly-skilled, best-in-class individuals to help us provide exceptional service to our healthcare customers.
We have a multi-disciplinary team with backgrounds in both the NHS and private healthcare. Whatever position you join us in, we are committed to offering all staff learning and development opportunities.
We operate a graduate training scheme and welcome CVs from determined and capable people who have just finished university or college.
We are an equal opportunities employer and positively encourages applications from suitably-qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, or marital, pregnancy or maternity status.
If you would like more information or to apply for any of these roles, please send your CV and a covering letter to firstname.lastname@example.org.
Robert Tanner, Field Service Engineer
Rob started his career with us in 2011 as a Service Centre Administrator logging equipment faults from customers and proactively ensuring the expedient repair of medical equipment at managed service customer sites. In 2013 he became an Operations Co-ordinator directly dispatching in-house multi-vendor field service engineers and guaranteeing the prompt dispatch of spare parts from our UK facility.
This change in role was part of Rob’s personal development plan and ambition to become a Field Service Engineer. ALTHEA paid for the appropriate courses and allowed Rob the necessary time to go back to college. In 2015, Rob successfully received his BTEC in Electrical Engineering to become a Trainee Field Service Engineer and is currently in the last year of his HNC in Electrical Engineering whilst receiving OEM-certified and in-house training at ALTHEA’s Centre Of Excellence in Reading (Berkshire).
“The time I spent talking directly to customers made me understand how important our maintenance services were in supporting patient outcomes – going the extra mile to make sure equipment was repaired and back in service as soon as possible. ALTHEA continues to support my career aspirations and has Centres Of Excellence across Europe where I can hone my skills across multiple vendors and modalities. In the UK we have three live MR scanners which allow me to supplement my college courses with continuous training. I simply wouldn’t get the same opportunities anywhere else.”
Medical Engineer: Peterborough
Carry out repairs and planned preventative maintenance on equipment. Carry out acceptance testing of new and loan equipment. Condemn and decommission equipment. Keep full and accurate records of all work carried out. Provide support to clinical users of set-up and operation of equipment. Any other relevant duty that assists in the smooth operation of the Medical Electronics Department.
Assessment, full disassembly, repair, and function testing of a range of products to the required quality standards (encompassing distal end rebuild – CCD recovery – channel system & fibre bundle replacement). Contribute towards customer`s asset uptime by carrying out stage(s) of the repair process within required time limits to achieve consistently high quality whilst maintaining the required level of productivity. Reading, understanding and adherence to standard operating procedures, repair manuals, method sheets and other documented processes or regulations.
Fault find/inspect all models and types of endoscope. Prepare internal inspection reports to guide areas requiring repair/rectification. Utilise computer tracking systems to ensure traceability and contract details. Deal with company couriers and logistical aspects. Generate weekly/monthly turnaround time reports for QMSR. Gain knowledge and competence on additional products/services within the service department. Work within a team environment.