Working At Althea

As the UK’s number one multi-vendor medical equipment service provider we continue to expand and recruit highly-skilled, best-in-class individuals to help us provide exceptional service to our healthcare customers.

We have a multi-disciplinary team with backgrounds in both the NHS and private healthcare.  Whatever position you join us in, we are committed to offering all staff learning and development opportunities.

We operate a graduate training scheme and welcome CVs from determined and capable people who have just finished university or college.

We are an equal opportunities employer and positively encourages applications from suitably-qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, or marital, pregnancy or maternity status.

If you would like more information or to apply for any of these roles, please send your CV and a covering letter to uk.info@althea-group.com.

Staff Spotlight

Robert Tanner, Field Service Engineer

Rob started his career with us in 2011 as a Service Centre Administrator logging equipment faults from customers and proactively ensuring the expedient repair of medical equipment at managed service customer sites.  In 2013 he became an Operations Co-ordinator directly dispatching in-house multi-vendor field service engineers and guaranteeing the prompt dispatch of spare parts from our UK facility.

This change in role was part of Rob’s personal development plan and ambition to become a Field Service Engineer.  ALTHEA paid for the appropriate courses and allowed Rob the necessary time to go back to college.  In 2015, Rob successfully received his BTEC in Electrical Engineering to become a Trainee Field Service Engineer and is currently in the last year of his HNC in Electrical Engineering whilst receiving OEM-certified and in-house training at ALTHEA’s Centre Of Excellence in Reading (Berkshire).

“The time I spent talking directly to customers made me understand how important our maintenance services were in supporting patient outcomes – going the extra mile to make sure equipment was repaired and back in service as soon as possible.  ALTHEA continues to support my career aspirations and has Centres Of Excellence across Europe where I can hone my skills across multiple vendors and modalities.  In the UK we have three live MR scanners which allow me to supplement my college courses with continuous training.  I simply wouldn’t get the same opportunities anywhere else.”

Current Vacancies

Medical Engineer: Peterborough

Carry out repairs and planned preventative maintenance on equipment. Carry out acceptance testing of new and loan equipment. Condemn and decommission equipment. Keep full and accurate records of all work carried out. Provide support to clinical users of set-up and operation of equipment. Any other relevant duty that assists in the smooth operation of the Medical Electronics Department.

Junior Biomedical Field Service Engineer: Northamptonshire

Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs). Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Perform scheduled preventative maintenance (PM) on patient monitoring medical equipment for ECG, SATS monitor and thermometers. Complete associated admin needed to close repairs and PMs.

Biomedical Field Service Engineer: Northamptonshire

Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs). Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Perform scheduled preventative maintenance (PM) on patient monitoring medical equipment for ECG, SATS monitor and thermometers. Complete associated admin needed to close repairs and PMs.

Regional Sales Manager: North

Overall responsibility for the development and successful closure of sales opportunities and within the defined territory or customer group, leading the sales and bidding processes. Lead the development and reporting of sales pipeline with a defined territory or customer group. Regularly report on the progress opportunities. Evaluate, understand and represent the customer requirements and deliver solutions at the sales and tender stages that optimise Althea’s commercial position (collaborating with Modality Leads, the Bid Managers and operations team as appropriate).

Sales Account Manager: North

Lead the development and reporting of growth opportunities for a defined group of existing customers, including variations, renewals and extensions to managed service [MES]s, maintenance, integrated consumables management service, and equipment sales and rentals contracts. Evaluate, understand and represent the customer requirements and deliver solutions that optimise Althea’s commercial position (collaborating with Modality Leads, the Bid Managers, Service Account Manager and operations team as appropriate). Lead on the development of proposals for cross selling of services, contract extensions and renewals.

Service Centre Manager: Harlow

To manage a team of Biomedical Engineers and Administrators providing daily on-site repair, preventative maintenance and asset management of medical devices within specified hospital locations. To work with and support the Manager in achieving contract KPIs and customer satisfaction. To work within the Althea Quality Assurance and Environmental, Health & Safety policies. To provide input to setting annual operating budgets for assigned contracts and meeting those budgets using system tools to regularly monitor budget amounts versus actual amounts spent.